Siebel Server is not starting because of the error "Unable To Initialize The Database Environment -- Unable To Start Common Api"

Unable To Initialize The Database Environment -- Unable To Start Common Api

SYMPTOMS:

Server seems not to be connecting to the database successfully,

Srbroker.log file shows the following messages:

GenericLog GenericError 1 0 2011-08-02 13:26:26 (srbthrd.cpp (3920) err=3200016 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api 

GenericLog GenericError 1 0 2011-08-02 13:26:26 (srbmtsrv.cpp (71) err=3200016 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api 

SrbLayerLog Error 1 0 2011-08-02 13:26:26 Main Init fails 

GenericLog GenericError 1 0 2011-08-02 13:26:26 (smimtsrv.cpp (1061) err=3200016 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api

CAUSE:

The following file was missing in the installed folder.

'C:\Siebel78\siebsrvr\sqltempl\comdb42.sql'.

SOLUTION:

The odbc connection was tested and the server was able to connect to Siebel database.

Since customer backs up the environment regularly, the file comdb42.sql was restored from the backup copy to the appropriate folder 'C:\Siebel78\siebsrvr\sqltempl'.

Srbroker error solved and the Server started up successfully.