Wednesday 7 September 2016

Siebel Server is Not Started up And Getting SBL-SEC-10018 Error in namesrvr.log

SYMPTOMS:


Siebel server is not getting started and gateway server is already started. In the namesrvr.log there is the following error:

1 000000024f061e2c:0 2012-01-06 11:24:26 (secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: data source connect string or table owner is empty.

GenericLog GenericError 1 000000024f061e2c:0 2012-01-06 11:24:26 (secmgr.cpp (2751) err=4597521 sys=0) SBL-SEC-10001: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your System Administrator.

CAUSE:

After further investigation found that, gateway service file got corrupted and below are the entries in svc.gtwyns and here gateway.cfg file is missing in below line.

siebsvc -s gtwyns -a "/f /siebel/gtwysrvr/sys/siebns.dat /t 2320 "

SOLUTION:

Recreate gateway service file again with the below command.

1. Stop Gateway server.
2. siebctl -S gtwyns -a -g "/f /siebel/gtwysrvr/sys/siebns.dat /t 2320 /c /siebel/gtwysrvr/bin/gateway.cfg"
3. Restart the gateway server and siebel server services.

MOS ID: (Doc ID 1394293.1)


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